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Store Policies

How can I check the status of my order?
You can check the status of your order by contacting us at help@stockvintage.com. We will do our best to respond within 24hrs. If you do not get a response within 24hrs, we are more than likely experiencing an unusually high email volume. We promise to respond as soon as possible. NOTE: Please allow up to 3 business days for orders to ship. During holidays ship time may be delayed up to 7 business days. Orders received on weekend days and holidays will be processed and shipped no sooner than the following business day. If you have a question about the status of your order, please don’t hesitate to contact us at help@stockvintagenyc.com.

What is your return policy?
All sales are final.

What is your shipping policy / method?
All domestic orders are shipped via USPS. Rates are determined by weight and destination. Stock Vintage does not ship to multiple addresses per order. Please allow up to 3 business days for orders to ship. During promotions, sales or holidays ship time may be delayed up to 7 business days. Orders received on weekend days and holidays will be processed and shipped no sooner than the following business day. If you have a question about the status of your order, please don’t hesitate to contact us at help@stockvintagenyc.com.

Do you ship internationally?
Yes. But please email us before purchasing our merchandise, to help@stockvintagenyc.com. In this email, please list the items you would like to purchase along with your shipping address. We will then send you a quote followed by a link to a personal checkout area.

From where do you ship?
At this time all orders are processed and shipped from our shop in New York City, NY.

Questions, Comments, Concerns, or Feedback
Always feel free to contact help@stockvintage.com if you have any questions, comments, or concerns. We appreciate any feedback you may have. For help by phone, please call 212-505-2505 Monday thur Friday (11AM-6PM EST). If you reach our voicemail, we will return your call at our earliest possible convenience.